| We can design an organization that enables optimal customer contact. From translating your company’s vision into the strategic layout of your multi-channel customer contact center to its ambitious and realistic implementation. |
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Off shoring is a great option if you are outsourcing part of your service organization. It will require though that you manage your third party closely and this is not always easy. Have you outsourced (part of) your customer service organization to a third party in the Philippines? |
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Needless to say what a successful bid (process) can do for you! Do you have an efficient bid process in place that ensures a balanced and well-qualified sales pipeline? |
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From setting up new customer contact centers in Metro Manila Philippines, new client implementations to introducing new management systems in existing contact centers. |
